Online marketing is the way to go. It’s how to get a
following. Get people to download an app or a game to their smart phones and
tablets and interact with each other, and maybe buy tokens or plays or score
points. You are a force to be reckoned with.
ISIL (Islamic State in Iraq and the Levant), aka ISIS
(Islamic State of Iraq and greater Syria), had an app available on Google Play
last April, May and June, described as “the app that gives you news from Syria,
Iraq and the Islamic world.”
It was called “The Dawn of Glad Tidings,” or “the Dawn” for short.
Once downloaded the app could post to the device owner’s Twitter account. It
issued 40,000 tweets on the day ISIL captured Mosul.
There were at least 5,000 downloads of The Dawn—possibly as
many as 10,000—and its numbers gave it an influence score of 4.9.
Online, Dungeons and Dragons, or Slenderman and virtual
cities or farms can become real to their devotees. Avid players become
persuaded by the appearance of acceptance by great numbers of others. If all
those others believe what is being asserted, over and over, it must be real.
Teenagers and young adults, plugged into game communities
and social media, and particularly those who have found it hard to be accepted
in the face-to-face social scene, and those feeling at odds with parents or the
local power structure, are susceptible to the message that those around them
are wrong.
School was wrong in its teachings or standards and rules.
Society is wrong. Their country is wrong.
Posting its message on Twitter as ISIL would get its Twitter
account banned. But using The Dawn to post on thousands of others’ Twitter
accounts enabled ISIL to get its message out there, and even to create trends
because of its numbers of tweets.
We have seen the barbaric, snarling face of ISIL, seen it
glory in its brutal beheadings of its hostages. How can we reconcile those
images with its use of Twitter, its provision of apps made for the devices we
find so essential and appealing?
ISIL has mastered the technology. It can produce
entertaining videos in addition to those showing beheadings. It has learned to
market itself using Facebook and Twitter and other platforms. It has become so
good at recruitment far beyond Iraq, Syria and the Levant, more than one fourth
of its forces inside “the caliphate” are from other countries, lured to that
region to join up. Recruitment is the name of the game, and social media are
how the game is played.
And if ISIL and its ilk can get young people from our
western world to “go East, young man,” obviously it can use some of its
recruits to carry out acts of terrorism in the West.
Some of those mostly young, mostly malcontent, young people,
seething with generalized anger or yearning for some cause to give their lives
(or deaths) meaning, can be induced to focus their anger on, say, the President
of the United States or a court house or police barracks.
Facebook and Twitter have canceled ISIL accounts and banned
it from their empires, and The Dawn was expunged from Google Play. Phones still
in use and containing the Dawn probably can be used by ISIL, though.
Then there was Diaspora, which presented itself as a highly
decentralized social network, collected a million or so users, who were
supposed to operate their own servers. Its software was free and code was open.
What could be wrong with a community-driven service supported by Software
Freedom Law Center and Free Software Support Network? Other than its use by
ISIL? Maybe that was enough to cause JoinDiaspora.com to close registration.
Then there’s Quitter, which was started and operated by a
group claiming that they were helping its members to “quit the centralized
capitalist services.” ISIL was doing land office business there at first; then
its accounts closed.
Ask.fm is a site that allows users to ask questions and
receive answers from other users. For a time ISIL asked questions and provided
answers designed to appeal to disaffected youth, or to locate potential
recruits. Ask.fm now has Terms Of Use that sound peace loving and law
abiding, and ISIL presence seems to be either slight or well disguised.
For a time ISIL used WhatsApp and KIK, but seems to have
been banned. Mixlr is both an app and a website, with continued ISIL presence.
Users can broadcast from desktops and mobile devices.
•
• •
Malvertising, or malicious advertisements, are a growing
online threat.
We have become painfully conscious of the fact that spammers
and scammers and crooks try to get us to open emails the let them gain access
to our computers. They want to hijack our systems, they want to defraud us,
they want to access our data and usurp our identities.
By now we have learned that the pitiful pleas of our friends
and respected community members to wire money to London or wherever they have
been mugged or robbed are not really from those respectable individuals. (I
knew that early on, because people who actually know me would realize I am not
a good source of financial help.)
We also do not believe that some widow of a deposed Nigerian
official wants to share his ill-gotten fortune with us, if we will just front a
fee for the fund transfer.
We know we have to have antivirus software in place, to
check incoming emails for malware.
But surfing has become dangerous too, due to the planting of
malvertising by third-party ad delivery networks.
Malvertising can hide and dispense malware by means of an
internet-wide infrastructure tailored to certain kinds of users.
Malvertisers are hard to spot. The ad content does not
persist on the host site after a user session ends.
Who is responsible for dealing with this plague? Who knows?
What agency should find the perpetrators? That hasn’t clear. Site owners,
publishers and advertisers are expected to fend off the threats, somehow or
other. Meanwhile, we need to be wary of clicking on ads.
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